Cancellation & Studio Policy

Bespoke Brow Bar | Cancellation & Studio Policy

At Bespoke Brow Bar, every appointment is a reserved experience designed with artistry, precision, and care. To ensure the highest level of service, safety, and comfort, we kindly ask that you review and honor the following policies.


Deposits

A non-refundable deposit is required at the time of booking to secure your appointment. This amount will be applied toward your service total on the day of your visit.


Cancellations & Rescheduling

  • We require 48 hours’ notice for cancellations or rescheduling.
  • Appointments canceled or rescheduled with less than 48 hours’ notice will result in the forfeiture of your deposit.
  • Same-day cancellations, reschedules, or no-shows may be subject to an additional fee of up to 50% of the scheduled service.

Late Arrivals

To respect all clients, please arrive on time. Arrivals more than 15 minutes late may result in a shortened service or a need to reschedule, with deposit forfeited.


No-Show Policy

Clients who do not show up for their scheduled appointment will forfeit their deposit and may be required to pay a 50% service fee before rebooking.


Touch-Up Appointments

All touch-up sessions are subject to the same cancellation and rescheduling policy. Failure to appear for a touch-up appointment without notice will result in forfeiture of that session, and future touch-ups will be charged at full price.


No Children / Age Restriction

For safety, comfort, and compliance with our professional standards, no one under the age of 18 is permitted in the salon. This applies to both clients and guests.


No Animals Policy

To maintain a sanitary environment and prevent exposure to pet dander or allergens, no animals of any kind are permitted in the studio. This ensures the highest standards of cleanliness, safety, and comfort for every client.


Final Note

We understand that unexpected situations arise. These policies are in place to protect your results, respect everyone’s time, and uphold the serene and hygienic atmosphere that defines Bespoke Brow Bar. We deeply value your trust and look forward to providing a truly bespoke beauty experience.